Welcome to JingleLark's Privacy Policy. This document explains how we collect, use, protect, and handle your personal information when you use our AI-powered services at https://jinglelark.com.
Your privacy is important to us, and we are committed to protecting your personal data in compliance with applicable data protection laws and regulations.
We may collect the following types of information:
- Account Information: Name, email address, and password when you register for an account
- Contact Details: Information you provide when contacting us for support or inquiries
- Payment Information: Billing details processed securely through our payment providers (we do not store complete credit card information)
- Profile Information: Optional profile details you choose to add to your account
- Scripts and Settings: The text you ask a voice to read, the voice you select, the reading pace, and the intro, background and outro sounds you choose
- Generated Audio: The voiceovers and finished jingles produced for you, along with metadata such as duration, voice used and creation time
- Interaction Data: Pages visited, features used, time spent on the platform, and navigation patterns
- Credit Activity: Records of credits granted, consumed and refunded, which we keep for billing accuracy and dispute resolution
- Technical Data: IP address, browser type and version, device type, operating system
- Cookies and Tracking: Data collected through cookies and similar technologies (see our Cookie Policy for details)
- Log Data: Server logs including access times, error messages, and system events
We use your information for the following purposes:
- To turn the script you write into spoken audio using the voice you select
- To mix that audio with sounds from our library into the jingles you build
- To store your voiceovers and jingles so you can play them back and download them later
- To manage your account, authenticate your identity, and track your credit balance
- To process payments and manage subscriptions
- To analyze usage patterns and improve our AI models
- To develop new features and enhance existing functionality
- To optimize output quality and reliability
- To conduct research and development
- To send you service-related notifications and updates
- To respond to your inquiries and provide customer support
- To send newsletters and promotional materials (with your consent)
- To notify you about changes to our services or policies
- To detect, prevent, and address technical issues and security threats
- To protect against fraud, abuse, and unauthorized access
- To comply with legal obligations and enforce our terms of service
- To resolve disputes and enforce our agreements
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:
- Account Data: Retained while your account is active and for a reasonable period after account deletion
- Generated Results: Stored according to your account settings and subscription plan
- Usage Data: Typically retained for up to 24 months for analytics purposes
- Legal Records: Retained as required by applicable laws and regulations
You can request deletion of your data at any time by contacting us.
We implement industry-standard security measures to protect your personal information:
- Encryption: Data is encrypted in transit using TLS, and our database and object storage providers encrypt data at rest
- Access Controls: Access to production systems and user data is limited to those who need it to operate the service
- Managed Infrastructure: We rely on established providers for hosting, storage and payments rather than operating our own, so their platform security controls apply to the data they hold
- Data Backups: Our database provider takes regular backups to protect against data loss
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
To generate audio, we send the script you write, the voice you select and the related generation settings to third-party AI infrastructure providers, who run the speech synthesis models on our behalf and return the audio. We currently use fal.ai as our AI infrastructure provider, which in turn runs speech models licensed from ElevenLabs. We may change or add providers as the service evolves.
We send this information to these providers only to the extent needed to deliver the result you request — not for any unrelated purpose. We do not sell your personal information, and we do not use your private uploaded content or generated outputs in public marketing materials without your permission.
AI systems may process your content outside your country of residence. Where required, we use appropriate contractual, technical, and organizational safeguards to protect personal data.
We do not sell your personal information. We may share your data with:
- AI Infrastructure: fal.ai, which runs the speech synthesis models that produce your voiceovers
- Object Storage: S3-compatible object storage, which holds the audio files you generate
- Payment Processing: Stripe, which handles checkout and subscription billing
- Product Analytics: PostHog, which we use to understand how the product is used
- Advertising Measurement: Google Ads conversion tracking, used to measure whether our advertising works
- Email Delivery: Resend, which sends transactional email such as verification and password resets
- When required by law, regulation, or legal process
- To protect our rights, property, or safety, or that of our users or the public
- In connection with business transfers such as mergers or acquisitions
All third-party service providers are bound by contractual obligations to keep your information confidential and use it only for the purposes we specify.
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Portability: Request transfer of your data to another service provider
- Objection: Object to certain processing of your personal data
- Restriction: Request restriction of processing in certain circumstances
- Withdraw Consent: Withdraw consent for processing based on consent at any time
To exercise these rights, please contact us at [email protected].
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending you an email notification (for significant changes)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry within a reasonable timeframe, typically within 30 days.
Last updated: August 1, 2026
